What can we guarantee for our clients?
1. Travel Safety
Tibet Vista attaches great importance to the safety of tourists and here is what we do to ensure a safe travel:
a. Tibet Vista prefers hiring local Tibetan drivers and all of them are with over 5 years' driving experience.
b. We will provide tourists with medical oxygen cylinders or bags and check their oxygen saturation levels and pulse rate.
c. Offer first-aid training to our tour guides, esp. the timely treatment of altitude sickness symptom, and unexpected injury, etc.
d. Only choose restaurants with clean and safe food to avoid food poisoning.
e. Introduce some of the basic knowledge of altitude sickness and how to deal with it to tourists.
f. Use tour vehicles with good condition and do the regular maintenance.
* We keep a safe tour record since the company was established.
In 2012, Mr.Yu, a Taiwanese tourist, suffered serious altitude sickness and went into a coma. Tibet Vista responded instantly and transferred him to Lhasa for treatment. And later we safely escorted him to Chengdu to his family. Mr.Yu came back to Tibet using Tibet Vista at 2014 once again.
2. Friendly Service
Tibet Vista has done it utmost to make our service tourist-friendly. We offer wheelchairs to the disabled and in winter thermal handbags and sleeping bags (at your request), etc. are readily available for tourists. Besides, Tibet Vista can facilitate tourists with the necessary gears for trekking and cycling. So, you can travel light to Lhasa. Of course, tourists have to pay a small amount of rent. Other gears like sleeping bags, tent, sleeping pad, cooking stuff for picnic, etc. are also available. The tour operation team of Tibet Vista hold customer service routine meetings every season to discuss what we should care about for clients.
3. Customized Tour
Tourists only need to tell us the rough idea of your travel plan. The travel consultants of Tibet Vista will work with you to work out the time for Tibet and a feasible itinerary for you. You will be taken great care of by your travel consultant during your stay in Tibet.
4. Convenient and Safe Way of Payment
Tibet Vista offers 5 ways of safe payment, so far the easiest and most comprehensive ways of payment among other Tibet travel agencies. We have more than 10-year cooperation with banks and other payment companies and Tibet Vista is a company with great credibility in the field.
--- International Credit Card Payment
--- Paypal Payment
--- POS machine payment in Tibet
--- Bank (wire) Transfer
5. Worry-free Travel
－Local Quality Service
－Hotels with convenient location
－No Forced Shopping
－Timely client service during your travel
－Refund Promise ( If the promise is not met )
－100% local Tibetan tour guide and authentic Tibetan Service Experience
－Guarantee food safety and Taste local dishes
－Experience local customs and activities (if the time is appropriate)
－Visit the local community and countryside (at tourist’s request)
－In-depth Tour Experience in unusual tourist attractions ( at tourist’s request)